F.A.Q. These are some of the common questions we often receive: 1. How do I get the RV Ratings Guide? 2. May I order the RV Ratings Guide without becoming a member? 3. Is the RV Ratings Guide compatible with the Mac? 4. I just joined but want to get another RV Ratings Guide, how do I get it? 5. How do I get the downloadable RV Ratings Guide and other publications? 6. How soon after ordering can I download the publications? 7. How do I download the files? 8. When I clicked to download the files, I opened them instead of saving the files. Now I can't find them. 9. If I need help, how can I contact you?