RV Confidential #5: Will Thor Kill Jayco?

By : JD Gallant April 10, 2017 6 Comments

Believe it or not, you can predict it ... maybe prevent it! 
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In typical fashion, JD Gallant shares with you information based on your RV experiences and opinions. This short OP-ED shows you why RV Consumer Group has been a watchdog on behalf of the RV consumer for over 25 years.
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If you could study the thousands of ratings and comments that buyers have been giving Jayco and Thor-owned RVs through publications offered by RV.org for over more than two decades, you'd see why the potential for a giant RV manufacturer to destroy the legacy of a smaller RV manufacturer can easily happen.  
         
According to buyers of Jayco motor homes, fifth wheels, and travel trailers, this RV manufacturer has been climbing the quality scale because the company management has been paying attention to what their customers have been saying. But now that Thor Industries has purchased Jayco (June 2016), according to RV Business (see at rv.business.com) Thor is cutting that management to the core.


 
 
 
We shouldn't be surprised. History has told us that this is Thor's philosophy. Since the early nineties RV Consumer Group has been watching Thor closely. It pretty much began with the purchase of Dutchmen - a low quality trailer manufacturer that Thor kept low quality but improved cosmetically. Now after a bunch more RV manufacturer purchases, Thor is really showing us what it thinks of the RV consumer. And with Thor's purchase of Jayco - a rising star in the opinion of Jayco past buyers - we better expect Jayco's star to begin fading.
 
Your ratings and comments tell it all. With numbers in the tens of thousands, the history of RV manufacturers becomes factual - they can't hide from it. When they cut quality, the consumers groan to us. We listen and rate accordingly. That's what we do! So be careful, Thor, what you do to Jayco. We'll all be watching.       


JD Gallant


6 Responses

Thomas Creech
Thomas Creech

October 13, 2019

I worked at heartland. The big horn plant to be exact. We use to make a great luxury fifth wheel. Then thor bought us out. Paychecks kept going down. All the good quality minded people left and now they make a over priced junk unit. Stay away from thor especially heartland

Harold Donovan
Harold Donovan

August 26, 2019

Bought a new Jayco jayflite slx 224bh because we had never had an issue with 1987 235. Worst investment ever. Bathroom door didnt fit right from the get go. Every time I take it out I have to check to find new plumbing leaks. Awning is slow due to under sized battery, threads are coming out of awning. Radio fades in and out, trim by the sink s now split because of water leaks. Took it back to the dealer and got them to order new counter and door for outside kitchen. Shower is not caulked. BEWARE OF THIS MODEL!

Brian sessions
Brian sessions

August 26, 2019

My wife and I bought a 2018 open road highland ridge fifth wheel April 15 in 2019 as they were make the delivery I was following them left rear tire drum exploded in to pieces in front of me we got it back to flag rv in Uxbridge mass which was only a mile away because we didn’t get to far they had no parts they got the wheel back on we got to my camp site set it up i the rain they left I opened my slides out bed room slide was leaking water in the trailer they told keep the slide closed they can out next week fix the tire and rim looked at the leak said it was a gasket they said when it rains close the slide are they kidding it took me till the 17 of July to come fix it took out the bad gasket but couldn’t fix it because the didn’t build it right so they put around the gasket and said don’t close it because other tape I went out and spent 800 dollars to put slide toppers on it to try to keep some water off it now I have to deal with the dealer and the factory I either want my money back or another trailer definitely not this brand what options do I have

DANNY
DANNY

March 01, 2019

bought a 2017 jayco eagle. nothing but trouble. run, don’t walk to another brand.

jesse criddle
jesse criddle

March 01, 2019

everything thor make is junk so yes jayco will go down in quality my Dutchmen 25 year roof barely made it to10 year ac duct leak in the
ceiling .wall s would sweet and the paper wood simulated trim would swell and fan out window were not properly sealed and leaked wish I had never sold my 1972 holiday rambler never had any problems with it

JimmyB
JimmyB

March 01, 2019

Very interesting reading.
Thanks keep it up.

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