FAQ

Frequently Asked Questions

These are some of the common questions we often receive:

How do I get the RV Ratings Guide?

The RV Ratings Guide is available only through the Membership Packages for either Motorhomes or Towables.

May I order the RV Ratings Guide without becoming a member?

At this time, the RV Ratings Guide is available to Members only. Please take a look at our Membership Packages for more information.

Is the RV Ratings Guide compatible with the Mac?

Yes, it is compatible with Mac's Yosemite and El Capitan operating systems. However, it is currently not available to use on the iPad or any other mobile devices.

I just joined but want to get another RV Ratings Guide, how do I get it?

Once you have joined as a Member of RV Consumer Group, you will be able to access and purchase any other products at a discounted rate. To see these products, you must log in to your member account.

How do I get the downloadable RV Ratings Guide and other publications?

By becoming a member of RV Consumer Group.

How soon after ordering can I download the publications?

As soon as you have completed the checkout process, you will be directed to a page showing you the download link. You will also receive an email message giving you the download links.

I downloaded the files but now I can't find them.

Depending on the browser you are using, you can check the recently downloaded files, or open your Downloads folder to find the downloaded file.

Is the RV Ratings Guide a hard copy publication or pdf?

The RV Ratings Guide is created from a relational database (Filemaker). In this format, you are able to search and compare Brands by whatever criteria you choose from the Search Menu.  The 2017 RV Ratings Guide will be formatted in Adobe Acrobat (pdf).

If I need help, how can I contact you?

Please use our Contact Form on our website to send us any inquiries or messages.